| 03.
Sales
The field of sales has experienced some dramatic and far-reaching
changes over recent years. Today’s sales professionals,
as well as today’s buyers are better educated, more
informed, and have more options than ever before. These changes
have created new, exciting, and challenging possibilities
in every organization. Success requires innovative ideas and
finely-developed skills.
“The field
of sales has experienced some dramatic and far-reaching
changes over recent years.” |
Whether you are selling a product
or service, whether you represent a well-known, established
company or a new start up; one fact remains clear: it is unlikely
that you will maintain a competitive advantage unless you
discontinue doing things the way you have always done them.
Success in the world of sales depends on your
ability to reinvent yourself and your processes and apply
them for improved results consistent to your customer’s
needs.
The Process for
Results
The Sales Development Process offers a comprehensive, concise
process that will help develop a skilled, successful sales
professional. By uniting current sales skills with a personal
development system, a sales professional will uncover a system
that will lead to higher levels of achievement.
The Formula For Success -
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Issues
Covered in The Customer Service Process: |
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The Need to Reinvent Yourself
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The Buying Process
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Building Attitudes for Positive
Results
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Resistance to Change
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Prospecting
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The Role of Goals
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A solution for Every Obstacle
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Referral Sources
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Center of Influence
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The Sales Funnel
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Communication Skills
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Appointments
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The Steps of the Sale
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Effective Questioning Techniques
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Building a Case for Action
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Effective Presentations
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Proposals
The
Results are Measurable: |
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Increased Sales
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Increased Market Share
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Strengthened Focus on Attracting,
Servicing and Keeping Customers
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More Repeat Business
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Increased Share of Wallet
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Competitive Business Converted
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Increased Income
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